Shipping & Delivery:
Q: How long does it take to receive an order?
A: Ships within 3 to 15 days depends on destinations vary.
Please note that orders may be delayed in sale/holiday periods or due to stock availability.
If any item(s) in your order are out of stock at the time your order is processed, we will notify you via email and refund you for those item(s).
Q: Where do we deliver and what are the delivery costs?
A: We deliver worldwide. Shipping cost varies on destinations but don’t worry we have promos on free shipping!
Q: Is pick up service available?
A: Unfortunately pickup is not available, we are operating online only for time being
Q: Who delivers my item?
A: Your items are delivered through either your local post office, FedEx
Q: What are the delivery times?
A: Packages are delivered according to the terms of your local post office.
Q: What happens if no one is at home?
A: Do not worry, your items will be left in your mailbox if they are small enough, otherwise your package will be Released by delivery driver unless authorized for pickup at your local post office where you can collect it
Secure Payment:
Q: Is my personal data protected?
A: By using Encryption, Authentication, & Data integrity.
We attach great importance to the protection of personal data, we guarantee optimal protection by
Payment Method & Security:
Q: What are the payment methods?
A: We accept Visa, MasterCard, PayPal
Tracking Your Order:
Q: Do we have a tracking number?
A: Yes!
All deliveries require a signature unless you have placed your order. All tracking information is sent out via email once fulfilled.
Exchange:
Q: What are the exchange conditions?
A: Our policy all sales final, unfortunately we can’t offer you a refund but we do offer exchange. To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once returned you will be entitled to receive an exchange, which will not include the cost of the original postage and packaging. We are not able to exchange items that appear to have been worn, washed, or are not in original condition.