Shipping & Delivery:

 Q: How long does it take to receive an order? 

A: Ships within 3 to 15 days depends on destinations vary. May experience Shipping delays due COVID-19

 

Q: Where do we deliver and what are the delivery costs? 

A: We deliver worldwide. Shipping cost varies on destinations but don’t worry we have promos on free shipping!

  

Q: Who delivers my item?  

A: Your items are delivered through either your local post office, FedEx

 

Q: What are the delivery times?

 A: Packages are delivered according to the terms of your local post office. 

 

Q: What happens if no one is at home?  

A: Do not worry, your items will be left in your mailbox if they are small enough, otherwise your package will be Released by delivery driver unless authorized  for pickup at your local post office where you can collect it

 

Secure Payment:

 Q: Is my personal data protected? 

A: By using Encryption, Authentication, & Data integrity.

We attach great importance to the protection of personal data, we guarantee optimal protection by

 

Payment Method & Security: 

 

Q: What are the payment methods?  

A: We accept Visa, MasterCard, American express, Discover, JCB

 

Tracking Your Order:

Q: Do we have a tracking number?  

A: Yes!  Once the package has been shipped, you will receive an email containing the tracking number for your order. 

 

Refunds:

Q: What  are the refund conditions?

A:  Our policy lasts a day from receiving order. If a day have gone by since receiving  purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There is a restocking fee of 30%.